Privacy Policy

Your privacy is important to us.

At ALO Drink/SPI West Port, your privacy is important, so we’d like to explain what information we collect when you visit the alodrink.com site, why we collect, and how we use it. This privacy policy explains how we collect and use personal information, and by accessing our Web site, you are assenting to the terms of this privacy policy and the terms of the user agreement.

The types of information we collect from you and about you and where we collect them:

Anonymous information When you visit our sites, certain anonymous information about your visit is automatically logged. This includes the server name and IP address through which you access the Internet (such as aol.com or your company’s server), the time and date you access our site, the site pages you view while visiting our site, and the Internet address of the website from which you linked directly to our site. We use the browsing information collected automatically by our servers primarily to help us run and improve our website. We may also use aggregated anonymous information to provide information about our website to advertisers, potential business partners and other unaffiliated entities. This information is not personally identifiable.

Personally identifiable information You can visit and browse the public portions of our website without disclosing personally identifiable information about yourself. You may also choose to enter our site to communicate or interact with us. If you do so, we may collect personally identifiably information about you, which may vary depending on how you use our site

The personally identifiable information we collect may include, for example, your name, address, phone number, email address, areas of interest, and other information about you. Where possible, we indicate which information is required and which is optional. You always have the option of not providing us any information if you choose not to use the service for which that information is required.

Email and Other Voluntary Communications. You may choose to communicate with us through email, via our website, by telephone, in writing, or through other means. We will also collect any other personally identifiable information that you voluntarily provide to us.

Any information we collect may be kept by us in a general file or files or in a file specific to you or your company or companies. We may retain such information indefinitely.

Online Posting & Content. Certain features of our site may allow you to contribute content, such as instant messages, chat room postings and the like. Although you may choose to identify yourself in your postings, contributing content does not inherently reveal your personal identity. We use this information to complete and support the immediate activity requested, administer and run the site, customize and personalize content to your request, improve the site for everyone, market things to you in the future (other than by telemarketing), tailor an instant offer to you during your visit, build a profile of your habits, interests or activities to treat you as an individual, build individual profiles for ongoing research, analysis and reporting, and to comply with any requirements of law. This information may be aggregated with similar data in a manner that does not reveal your personal identity and may be disclosed only to our staff and to our immediate agents.

Contests and Promotions. When entering a contest or other promotional feature, we may ask for the user’s contact information (such as name, address and email address) and demographic information (such as zip code). The contact information will be used so we are able to administer the contest and promotions and to notify winners. The demographic information will be used for purposes of monitoring or improving the Web site. Participation in these contests and promotions is completely voluntary.

We use information as disclosed and described here.

We, or others who provide services to us, use the company information and personally identifiable information we collect primarily for such purposes as:

  • Helping to establish and verify the identity of users;
  • Opening, maintaining, administering and servicing users accounts;
  • Providing services and support to users;
  • Processing authorized transactions and communicating with you about these transactions;
  • Improving our website, including tailoring it to users’ preferences;
  • Providing users with product or service updates and other important notices;
  • Responding to your questions inquiries, comments and instructions
  • Maintaining the security and integrity of our systems;
  • Communicating with you about promotions you may enter on our websites;
  • Sending you information about our products, special offers and promotions, if you request that we send you such information.
  • We may share information with certain third parties.

    We do not sell your personal information with unaffiliated third parties for their use in marketing directly to you. We may, however, use unaffiliated service companies to help us maintain and operate our website or for other reasons related to the operation of our business, including but not limited to, order processing, credit card processing and data analysis. We may also share personal information with our business partners. For example, we may share personal information with third parties who co-sponsor a promotion with us.

    We may disclose personal information to third parties if required by law or if we believe, in our sole discretion, that such action is necessary to protect and defend the rights or property of ALO Drink/SPI West Port, its customers, vendors or suppliers. We may also share information with any successor to all or part of our business. For example, if part of our business is sold, we may give our customer list as part of that transaction.

    This Web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of other Web sites that you may link to from our Web site. We ask our users to be aware that when they enter other Web sites they will be subject to privacy practices that may differ from ours. We encourage you to read the privacy statement of each Web site that you link to and that collects personally identifiable information.

    You have certain choices about our sharing and marketing practices.

    In order to provide service to you, we will occasionally send you communications related to your transactions, inquiries, indicated areas of interest, security or the administration of our website. From time to time, we may also wish to send you other messages or updates about our sites. If you enroll in our email newsletter, we will also send you marketing messages about our products and services. If you do not wish to receive marketing communications from us, please send an email containing your request to [email protected]. Even if you opt out of receiving marketing messages, we will still send you transactional messages, or messages about the security of your information. These include responses to your questions.

    Cookies and Tracking Tools.

    Our servers, or the servers of companies that we use to operate this site, may place a cookie, or other similar device, on your computer in order to allow you to use our website and to personalize your experience. Additionally, you may encounter cookies or other similar devices that are placed by third parties, such as advertisers, on pages that are linked to from our site. We do not control the use of cookies by third parties.

    Cookies are small files stored by your browser in your computer when you visit our Site. We use cookies to improve our site and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information. We also use cookies to help build a pseudonymous profile of your online habits, interests and activities as you navigate our site, which we use to individualize your visits. This profile is not linked to your personal identity. We also use cookies to help build a pseudonymous profile of your online habits, interests and activities as you navigate our site, which we use for general research, analysis and reporting. We mostly use “session cookies” that are automatically deleted after each visit. Cookies from our Site can’t be read by other sites. Most browsers will accept cookies until you change browser settings to refuse them.Our servers, or the servers of companies that we use to operate this site, may place a cookie, or other similar device, on your computer in order to allow you to use our website and to personalize your experience. Additionally, you may encounter cookies or other similar devices that are placed by third parties, such as advertisers, on pages that are linked to from our site. We do not control the use of cookies by third parties.

    Most web browser applications (such as Microsoft Internet Explorer) have features that can notify you when you receive a cookie or prevent cookies from being sent. You are always free to prevent cookies from being sent, if your browser permits, but in that case, you may not be able to use certain features of our website and you may be required to reenter your password more frequently during a session.

    Security.

    We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our Site reduce the likelihood of security problems to a level appropriate to the type of data involved.

    Changes to this Privacy Policy.

    ALO Drink/SPI West Port, Inc. reserves the right to modify or supplement this policy at any time. If we make a material change to the terms of this policy, we will notify you as required by law. We will also post an updated copy on our website. The new terms shall automatically be effective 15 days after they are initially posted on our website.

    Disclaimer.

    This site operates AS-IS and AS-AVAILABLE, without liability of any kind. We are not responsible for events beyond our direct control. This Policy is governed by California, USA law, excluding conflicts of law principles. Any legal actions against us must be commenced in a court in the county San Mateo, state of California, USA within one year after the claim arose, or be barred.

    Who We Are & How to Contact Us.

    We are SPI West Port, Inc., the makers of the ALO Drink line of beverages and snacks. If you have questions about this privacy statement, our information practices, please contact [email protected]. You can also write to us at:

    ALO Drink / SPI West Port, Inc.
    377 Swift Ave.
    South San Francisco, CA 94080
    USA